Pool Heat Pros Privacy Policy  

Introduction

This Privacy Policy outlines Pool Heat Pros ("we", "our" or "the Company") practices with respect to information collected from users who access our website at www.poolheatpros.com ("Site"), or otherwise share personal information with us (collectively: "Users"). 

Personal Data May be Collected for the Following Purposes and Using the Following Services:

Advertising

• Google Ads and Facebook Audience Network Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data  
  
• Facebook Lookalike Audience, Google Ad Manager, Google Ads Similar Audiences, and Microsoft Advertising
• Personal Data: Cookies; Usage Data

Analytics

• Analytics Collected Directly, Facebook Ads Conversion Tracking (Facebook Pixel), Google Ads Conversion Tracking, Google Analytics, LinkedIn Conversion Tracking, Twitter Ads Conversion Tracking and Yahoo Advertising Conversion Tracking Personal Data: Cookies; Usage Data  
  
• Google Analytics Advertising Reporting Features Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service  
  
• Google Analytics Demographics and Interests Reports Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)  
  
• Microsoft Advertising Universal Event Tracking Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Universally unique identifier (UUID); Usage Data

Contacting the User

• Contact Form Personal Data: address; city; country; email address; first name; last name; phone number; state; ZIP/Postal code  
  
• Mailing List or Newsletter Personal Data: email address; first name; last name; Usage Data  
  
• Phone Contact Personal Data: home phone number; mobile phone number; work phone number

Content Commenting

• Facebook Comments Personal Data: Cookies; Usage Data
• Instagram Comments Personal Data: Cookies; Usage Data
• Twitter Comments Personal Data: Cookies; Usage Data
• YouTube Comments Personal Data: Cookies; Usage Data
• Yelp Comments Personal Data: Cookies; Usage Data
• Angie's List Comments Personal Data: Cookies; Usage Data

Content Performance and Features Testing (A/B Testing)

• Google Optimize Personal Data: Cookies; Usage Data

Displaying Content from External Platforms

• Calendly Widget: Cookies; Usage Data
• Better Proposals: Cookies; Usage Data
• Font Awesome Personal Data: Usage Data  
  
• Google Fonts Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service  
  
• Instagram Widget and Youtube Video Widget Personal Data: Cookies; Usage Data

Handling Payments

• Stripe Personal Data: various types of Data as specified in the privacy policy of the service
• Better Proposals Data: various types of Data as specified in the privacy policy of the service

Hosting and Backend Infrastructure

• GoDaddy and Duda Personal Data: Data communicated while using the service

Interaction with Data Collection Platforms and Other Third Parties

• MightyCall, WhatConverts, Calendly, Better Proposals, Gmail, MailChimp Personal Data: email address; first name; last name; phone number; address; Usage Data

Interaction with External Social Networks and Platforms

• Facebook Like Button and Social Widgets, Instagram Like Button and Social Widgets, LinkedIn Button and Social Widgets, Pinterest “Pin it” Button and Social Widgets, AddThis and Twitter Tweet Button and Social Widgets Personal Data: Cookies; Usage Data
• YouTube Button and Social Widgets Personal Data: Usage Data
• Yelp Reviews and Social Widgets, Angie's List Reviews, Google Reviews Personal Data: Usage Data

Managing Contacts and Sending Messages

• Gmail and MailChimp Personal Data: Cookies; email address; first name; last name
• WhatConverts Personal Data: Cookies; email address; first name; last name
• MightyCall Personal Data: Cookies; email address; first name; last name
• Better Proposals: Cookies; email address; first name; last name

Registration and Authentication

• Stripe OAuth Personal Data: various types of Data as specified in the privacy policy of the service

Registration and Authentication Provided Directly by the Site

• Direct Registration Personal Data: address; billing address; city; Cookies; country; date of birth; email address; first name; gender; last name; password; phone number; state; username; ZIP/Postal code

Retargeting and Behavioral Targeting

• Facebook Custom Audience and Twitter Tailored Audiences Personal Data: Cookies; email address
• Facebook Retargeting, Google Ad Manager Audience Extension, Google Ads Retargeting, LinkedIn Website Retargeting, Retargeting with Google Analytics and Twitter Retargeting Personal Data: Cookies; Usage Data

Social Features

• Inviting and Suggesting Friends
 Personal Data: various types of Data

SPAM Protection

• Google reCAPTCHA Personal Data: Cookies; Usage Data

Tag Management

• Google Analytics, Google Ads Personal Data: Usage Data
• MightyCall, WhatConverts Personal Data: Usage Data
• Facebook Ads, Instagram Ads, Twitter Ads Personal Data: Usage Data
• Segment Personal Data: Cookies; Usage Data  
  

Further Information About Personal Data

Analysis and Predictions Based on the User’s Data (“Profiling”)

The Owner may use the Personal and Usage Data collected through the Site to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences, and behavior for the purposes outlined in the respective section of this document.

User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.

The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

Automated Decision-Making 

Automated decision-making means that a decision that is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. 

The Site may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. The Site adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.

Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.

The rationale behind the automated decision making is:

• To enable or otherwise improve the decision-making process;
• To grant Users fair and unbiased treatment based on consistent and uniform criteria;
• To reduce the potential harm derived from human error, personal bias, and the like which may potentially lead to discrimination or imbalance in the treatment of individuals, etc.;
• To reduce the risk of Users' failure to meet their obligation under a contract.
• To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within the Company, Users can check the relevant sections in this document.
  

Consequences of Automated Decision-Making Processes for Users and the Rights of Users

As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken. In particular, Users have the right to:

• Obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
• Challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
• Request and obtain from the Owner human intervention on such processing. To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.

Personal Data Collected from Sources Other than User-Provided

The Owner of the Site may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.

Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

Selling Goods and Services Online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by the Site depends on the payment system used.

Advertisements Opt-Out

As stated in the sections above, we may use third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization from a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@poolheatpros.com.

Updates or Amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to Contact Us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us using the information provided below.

Owner & Data Controller Contact Information

Pool Heat Pros

19051 Goldenwest St., #106

Huntington Beach, CA 92648

email: info@poolheatpros.com

phone: 949-303-7040

Latest update: February 21, 2022